Residents of the northeastern US lashed out at a local utility company for its inability to restore power or provide information some two weeks after the region was hit by the deadly Hurricane Sandy.
More than 120,000 New York and New Jersey residents remain without power as the Long Island Power Authority (LIPA) has failed to repair the grid connecting tens of thousands of homes and businesses to power.
LIPA estimates that 50,000 properties were still powerless on Sunday while another 55,000 couldn’t be connected to the grids, as extensive flooding in the area damaged the wiring and equipment.
Cold and frustrated customers are becoming angrier as the power firm failed to answer their calls and provide some sort of a deadline for the electricity supply to resume.
“I was so disgusted the other night,” said Carrie Baram of Baldwin Harbor, New York, who said she calls the utility three times a day. “I was up till midnight, but nobody bothered to answer the telephone.”
“We are sitting in a cold house. No one comes by,” said John Mangin of Levittown, New York. “There should be criminal charges against the CEO and the executive board of LIPA for failure to do their jobs.”